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Procore (en-CA)

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Have you searched our Knowledge Base?

Use the search bar above to find helpful support articles and FAQs for all of our tools.

For answers to common questions about actions or error messages in your ERP integration, visit Common Questions for ERP Integrations.


Need more help?

To help our Customer Support Team troubleshoot the issue, please complete the following form to submit a support ticket. If possible, please include the URL of the page where you are experiencing the problem.  (i.e. copy & paste the full 'https://' web address string from your web browser.)   Thanks for your help!

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Our Customer Support Team takes pride in providing all of our users with world-class support. We're here to help over Live Chat and Phone. 

The Procore Community is a great place to find answers, groups, ideas, articles, and best practices from fellow Procore users. 

           

 

           
           

Contact Technical Support 

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Live Chat | Email | Phone

US: 833-277-6267 (toll-free)
AU: +61 1 800 431 456 (toll-free)
NZ: +64 800 005 210 (toll-free)
support@procore.com
 

Access to our US-based customer support team is available for FREE to all Procore users.

How do I set up my Procore account?
Why are my drawings not uploading?
How do I redistribute a submittal?
How do I recover a previously deleted file?

Support North America

Live Chat and Email
Monday - Thursday, 24 hrs
Friday, 12AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 12AM (PDT)

Phone
Monday - Thursday, 24 hrs
Friday, 12AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 12AM (PDT)

Support Australia & New Zealand

Live Chat and Email
Monday - Friday, 24 hrs
Saturday, 12AM - 4PM (AEST)

Sunday, 12AM - 1PM (AEST)

Phone
Monday - Friday, 24 hrs
Saturday, 12AM - 4PM (AEST)

Sunday, 12AM - 1PM (AEST)

Support United Kingdom & Ireland

Live Chat and Email
Monday - Friday, 24 hrs
Saturday, 12AM - 5AM (GMT)
Saturday, 3PM - Sunday, 2AM (GMT)

Sunday, 3PM - 12AM (GMT)

Phone
Monday - Friday, 24 hrs
Saturday, 12AM - 5AM (GMT)

Saturday, 3PM - Sunday, 2AM (GMT)
Sunday, 3PM - 12AM (GMT)