Skip to main content
Procore

Why is my tender package missing from the Planroom?

  1. Last updated
  2. Save as PDF

Answer

There are several possible reasons why your tenderers can't access the tender package they've been invited to place a tender on:

  • The bid package is closed: This can be done by editing a bid package on the project. Once closed, bidders lose all access to the bid package. See Edit a Bid Package.
  • The tenderers were not invited: A quick check is to look at your Tender List and ensure that there are recipients for each company invited to tender. If no users are selected, the company will not have access to the tender package. 

Note: Procore will automatically give users access to the company Planroom tool when they are invited to place a tender on a project. You should not need to adjust their permissions.

See Also