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View Read Receipts for Messages Sent in Workforce Planning

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Objective

To view read receipts for messages sent in Workforce Planning.

Background

You can see if a message you sent to an individual in Workforce Planning was opened by the recipient either on the Procore web app, or LaborChart mobile app.

Things to Consider

  • Required User Permissions
  • Read receipts are shown for the following messages:
    • Messages that were sent to an individual user, not a group.
    • Messages that were read in-app, either on the Procore web app or LaborChart mobile app.
  • Read receipts are not shown when a message is viewed via email or SMS.
  • All messages sent before May 31, 2024 will appear is 'Unread' unless they were opened after this date.

Steps

  1. Navigate to the Company level Workforce Planning tool.
  2. Click Communications and select Messages.
  3. Click Sent.
  4. Click the message.
    The message will contain text indicating if the message has been 'Read' or is 'Unread'.