Create an Email
Objective
To create and send an email from a project's Email tool.
Background
A Procore project can be configured to include the Emails tool. This tool lets you perform basic email functions (i.e., create, send, reply to and forward messages). It also stores a copy of all incoming and outgoing messages, so you can keep your project correspondence secure in the Emails tool. The Emails tool also provides project teams with an 'inbound email address', which can be added to the 'To' or 'CC' fields in any email program. This lets both Procore and non-Procore users send and save messages in the Emails tool.
Things to Consider
- Required User Permissions:
- To create an email, 'Standard' or 'Admin' permissions on the project's Emails tool.
- To be added as a recipient in the 'To' and 'CC' drop-down lists, a user must be added to the Project Directory. See Add a Person to the Project Directory and Add a Distribution Group to the Project Directory.
- Tips:
- If you want to personalize the signature that appears in the outbound emails that you send from the project's Emails tool see Set Up Your Outbound Email Signature.
- If your recipients report that they did not receive an email that you sent from Procore, we recommend reviewing the following FAQs:
- Additional Information:
- For a copy of the sent email and any of its responses, navigate to the Emails tool and view the list in the 'Emails - Inbox' on the left.
Steps
- Navigate to the project's Emails tool.
This reveals the Emails - Inbox page. - Click Create Email.
This reveals the New Email form. - Complete the data entry as follows:
-
Click Send.
This adds the email to the Procore application's outgoing email queue. Messages are typically sent to the designated recipients within a few seconds or minutes.