When you create a communications item, you have the option to mark the communications as private. See also Create a Communications Item.
When communications items are marked as ‘Private’, the following users will have access to the item if they have been given ‘Read Only’ level permissions or higher on the communications type designated for the item.
|User who creates a communications|
|User who is assigned a communications|
|Members of a Distribution List|
|Any users in the "Received From" field|
|*Any users who are part of the same company as the users above|
|Company and Project Admins|
1 Read Only implies the ability to view a correspondence item.
2 Standard implies the ability to create, view and respond to a communications item. A user with standard permissions who creates a communications item can edit it.
3 Admin implies the ability to edit a communications item.
* For Read Only and Standard, granular permissions have to be set to Turn ALL On.