Who receives a communications item email notification?
Answer
Procore automatically sends email notifications when certain actions are completed in the Correspondence tool. The table below shows which users receive emails for each completed action.
Action | Creator | Assignee | Distribution List | 'Received From' |
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Correspondence Item Created | ![]() |
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Added to 'Assignee' Field | ![]() |
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Added to 'Distribution' List | ![]() |
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Added to 'Received From' Field | ![]() |
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Correspondence Item Overdue | ![]() |
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Response Added | ![]() |
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* If additional users are added to an existing correspondence item's distribution list, email notifications are only sent to the new users and not those already on the distribution list.