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Procore (en-CA)

Who receives a communications item email notification?

Answer

Procore automatically sends email notifications when certain actions are completed in the Correspondence tool. The table below shows which users receive emails for each completed action.

Action Creator Assignee Distribution List 'Received From'
Correspondence Item Created icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png
Added to 'Assignee' Field   icon-mindtouch-table-check.png    
Added to 'Distribution' List     icon-mindtouch-table-check.png*  
Added to 'Received From' Field       icon-mindtouch-table-check.png
Correspondence Item Overdue   icon_checkmark_h17.png    
Response Added   icon-mindtouch-table-check.png icon-mindtouch-table-check.png icon-mindtouch-table-check.png

* If additional users are added to an existing correspondence item's distribution list, email notifications are only sent to the new users and not those already on the distribution list.

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