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Procore (en-CA)

Approve or Reject Commitment Change Orders (CCOs)


To approve or reject a Commitment Change Order (CCO) as the designated reviewer. 


Commitment Change Order (CCO) details a potential change in costs that affects the original commitment contract. When a Procore user creates a CCO, the user can assign another Procore user as the 'Designated Reviewer' for the CCO. Only one (1) user can be assigned as the 'Designated Reviewer' on a commitment. In addition, before the reviewer can submit an Approve or Reject response, the CCO must be placed into the Pending - In Review or Pending - Revised status.

Things to Consider

  • Required User Permissions:
    To submit an approve or reject response to a CCO: 
    • 'Standard' on the project's Change Orders tool and the Prerequisites listed below.
    • 'Standard' on the project's Commitments tool, a member of the 'Private' drop-down list on the commitment and the Prerequisites listed below. 
  • Prerequisites:
    • A user must create a CCO and place it in the Pending - In Review or Pending - Revised status. See Create a Commitment Change Order (CCO).
    • A user must add you as the 'Designated Reviewer' on the CCO. 
  • Additional Information:
    • Only one (1) user can be assigned as the 'Designated Reviewer' on a commitment. 
    • The 'Designated Reviewer' must submit an Approve or Reject response in the Procore web application.
    • The 'Designated Reviewer' cannot submit a response to a CCO from the Procore email notification. 


  1. Locate the pending CCO that requires your response. Here are ways to find it:
    • If you are the designated reviewer, click the link in the email notification. To locate the link, see View Example Email
      Note: To receive the email notification, the project's admin must forward it by clicking the Email button on the change order. See Email Forward a Change Order.
    • Navigate to the Procore home page and click the link in the 'My Open Items' area.
    • Navigate to the project's Change Orders tool and click the View button next to the change order. You must be granted the permissions above to see the link. 
    • Navigate to the project's Commitments tool, click the Change Orders tab and click the View button. You must be the 'Designated Reviewer' to submit a response. 
  2. Enter a response and click Reject this CCO or Approve this CCO


    After you provide a response:

    • Procore sends an email notification with your response to the user who created the CCO.
    • Procore populates your name in the 'Reviewer' field on the CCO.