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Procore (en-CA)

Approve or Reject Prime Contract Change Orders (PCCOs)


To approve or reject Prime Contract Change Order (PCCO) as the designated 'Reviewer.' 


If you have been designated as the person responsible for reviewing a change order for your project's prime contract, you can use the steps below. 

Things to Consider

  • Required User Permissions:
    • To approve or reject a PCCO, 'Standard' level permissions or higher on the project's Change Orders tool and added as the designated 'Reviewer' on the change order. 
    • To view a PCCO in the Change Orders tool, 'Read Only' or 'Standard' level permissions on the project's Prime Contracts tool and added as a member of the 'Private' list on the prime contract. 
  • Additional Information:
    • Only one (1) user can be designated as a reviewer on a PCCO.
    • A reviewer can only respond to a PCCO when it is in the 'Pending - In Review' state.
    • PCCOs can only be reviewed in the Procore web application. Email responses from reviewers are NOT supported. 


  1. If you are the designated 'Reviewer' on the PCCO, choose from these options:
    1. Open the notification email about the PCCO was forwarded to your email Inbox. Look for the email with the subject line: 'FW: Prime Contract Change Order: PCCO #: Title.' See Forward a Change Order to a Project User by Email
    2. In the Project Home page, locate the Prime Contract COs item in the My Open Items area. See About the Project Home Page.
    3. Navigate to the project's Prime Contracts tool. Then locate the  in the Change Orders tab and click View. See View a Prime Contract
    4. Navigate to the Change Orders tool. In the Prime Contracts tab, locate the change order and click View.
  2. Enter a response in the Reviewer's Response box. 
  3. Click Reject this PCCO or Approve this PCCO
    Note: The system sends an email notification about your response to the creator of the PCCO. 



If you would like to learn more about Procore’s change order software and how it can help your business, please visit our construction change order product page here.