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View a T&M Ticket

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Objective

To view a T&M ticket on the T&M Tickets tool.

Background

Users can follow the steps below to view individual T&M tickets.

Things to Consider

Steps

  1. Navigate to the T&M Tickets tool.
  2. Click View next to the ticket you want to view.
  3. The following information is viewable on the ticket:
     Note
    Optional fields may be absent if the creator of the ticket did not complete the fields.
    • General Information: Information about the ticket such as the project, location, status and description.
    • Labour: The employees who worked or will work on the ticket and their Classification, Time Type and Hours.
    • Materials: The materials needed to complete the work, including Description, Unit of measurement and Quantity.
    • Equipment: The equipment needed to complete the work, including Description and Quantity of hours.
    • Approvals: This includes the 'Company Signature' and 'Customer Signature'.
    • Date: If applicable, the date that the ticket was signed by the Company and the Customer.
    • Notes: Additional notes have been added to the ticket.
    • Attachments: Includes any attachments such as photos, emails, forms or other documents.