T&M Tickets
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With the T&M Tickets tool, workers no longer have to worry about misplacing carbon copy tickets or waiting until they get back to the office to scan, manually enter, or email out-of-scope work requests. Instead, requests and digital signatures are captured in the field on mobile—while also notifying project managers and accountants at the office. This gives your whole team greater visibility into at-risk work that could affect profits.
- Document and track out-of-scope requests on any mobile device
- Avoid payment disputes by capturing stakeholder signatures in one place
- Log labour, equipment and materials used
- Track ticket status with Procore dashboards
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Tasks
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- Create Equipment from a T&M Ticket (Android)
- Create a T&M Ticket (Android)
- Edit a T&M Ticket (Android)
- Email a T&M Ticket (Android)
- Import a Timecard into a T&M Ticket (Android)
- Request a Signature on a T&M Ticket (Android)
- Search and Filter T&M Tickets (Android)
- Sign a T&M Ticket (Android)
- View a T&M Ticket (Android)
Tip
To browse and search all Procore training videos, visit our video library.
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
OUTDATED VIDEOS - Removed from Support Site and Certifications
Configure T&M Ticket Settings
Field Worker - Create a T&M Ticket
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
Intro to T&M Tickets
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
Web
Create a T&M Ticket
Request a Signature and Sign a T&M Ticket
Mobile
Create a T&M Ticket (Mobile)
OUTDATED VIDEOS - Removed from Support Site and Certifications
Configure T&M Ticket Settings
Field Worker - Create a T&M Ticket
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
Intro to T&M Tickets
Video content may not accurately reflect the current state of the system, and/or it may be out of date.
- How can I troubleshoot an issue with the Procore Web Application?
- What are configurable fieldsets and which Procore tools support them?
- What are the default statuses for T&M tickets?
- What is Procore's Recycle Bin?
- What is a 'contact' in Procore and which project tools support the concept?
- What is a T&M Ticket?
- What is the difference between 'Field Productivity' and 'Workforce Management'?
- Which Procore tools support 'Classifications'?
- Which fields in the T&M Tickets tool can be configured as required, optional or hidden?
- Why can't I create WBS custom segments?
T&M Tickets
Learn which user permissions are required to take the described actions in this tool.
Important
Some actions that impact this tool are done in other Procore tools. See the User Permissions Matrix for the full list of actions taken in all other tools.
To view a T&M ticket linked to a change event, you can use the Project Level Change Events tool.
Permissions
| | The action is available on Procore's Web, iOS, and/or Android application. Click to view the article.
Users can take the action with this permission level.
Users can take this action with this permission level AND one or more additional requirements, like granular permissions.
Action | None | Read Only | Standard | Admin | Notes |
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Add a T&M Ticket to a Change Event |
Users also need 'Standard' or 'Admin' level permissions on the project's Change Events tool. | ||||
Add Equipment Entries on a T&M Ticket |
On a mobile device, this action can be performed offline and will be synced with Procore once a network connection has been reestablished. |
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Best Practices for Configuring T&M Tickets |
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Create a T&M Ticket |
On a mobile device, this action can be performed offline and will be synced with Procore once a network connection has been reestablished. | ||||
Close or Reopen a T&M Ticket You Created |
Users with 'Standard' permission are only permitted to modify the tickets they create. | ||||
Close or Reopen Any T&M Ticket |
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Configure Advanced Settings: T&M Tickets
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Create a Change Event from a T&M Ticket |
Users also need 'Standard' or 'Admin' level permissions on the project's Change Events tool. | ||||
Create Equipment from a T&M Ticket You Created |
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Create Equipment from Any T&M Ticket |
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Delete a T&M Ticket You Created |
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Delete Any T&M Ticket |
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Edit a T&M Ticket You Created |
On a mobile device, this action can be performed offline and will be synced with Procore once a network connection has been reestablished. |
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Edit Any T&M Ticket |
On a mobile device, this action can be performed offline and will be synced with Procore once a network connection has been reestablished. |
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Export a T&M Ticket as a PDF |
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Request a Signature on a T&M Ticket |
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Retrieve a T&M Ticket You Created |
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Retrieve Any T&M Ticket |
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Search and Filter T&M Tickets |
This action can be performed offline when using a mobile device. |
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Sign a T&M Ticket |
On a mobile device, this action can be performed offline and will be synced with Procore once a network connection has been reestablished. |
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View a T&M Ticket |
This action can be performed offline when using a mobile device. |
Below are the notable changes to the project's T&M Tickets tool.
Recent Changes
No recent notable changes.